Refund Policy

 

At PAVERAe, we want you to love your purchase. If for any reason you are not completely satisfied, we offer a simple 14-day return and refund process.

Returns

  • Items must be returned within 14 days of delivery.

  • Products must be unused, unworn, and in their original packaging.

  • To initiate a return, please contact our support team via our [Contact page] with your order number.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–7 business days.

  • Shipping costs are non-refundable unless the return is due to our error.

Exchanges

  • If you would like an exchange for a different size or item, please include details in your return request.

  • Exchanges are subject to availability of the requested item.

Non-Returnable Items

  • Gift cards

  • Items marked as final sale

  • Personalized/customized products

PAVERAe

Our mission is to offer elegance and comfort through clothing made with care and attention to detail.